Relaunch
Braun Household

Navigation and packaging didactics
for an iconic brand

Starting point

Braun is a brand icon with global appeal. However, at the point of sale—in retailers such as Saturn or MediaMarkt—the packaging must take on the role of the salesperson.

Challenge

Clear navigation was required, built on customers’ decision tree. In addition, an icon system was needed to make the benefits intuitively understandable—without verbal explanations. At the same time, an upsell strategy had to be developed for each device cluster—from entry-level to premium models.

Our role

We were commissioned to optimise the existing packaging design so that it conveys Braun as a design icon and its premium brand values, makes the purchase decision easier, and creates a sense of approachability.

Solution

  • Visual benefit icons: reduced linguistic complexity and clear visuals for quick orientation.
  • Shelf navigation logic: information didactics aligned with the consumer decision tree.
  • Design hierarchy for upsell: an icon system that makes the value from entry-level to premium devices intuitively recognisable.
  • Balancing iconicity and approachability: premium design codes are retained, complemented by product visuals that show the devices’ everyday practicality.

Success

  • Improved orientation: customers find the right device faster.
  • Strengthening the premium strategy: premium devices benefit from clear differentiation and perceived value.
  • Brand DNA made visible: the packaging presents Braun as an iconic brand that remains approachable.
  • POS as a touchpoint: the packaging successfully takes on the role of the salesperson.

Conclusion

The relaunch shows how packaging design becomes a strategic brand tool: it simplifies the purchase decision, positions Braun as a premium brand icon, and at the same time maintains consumer closeness—exactly the balance that makes the difference at the point of sale.

Case highlights:

Orientation

1. Stock-Take

It all starts with a precise analysis: where does the brand stand today? What messages is it sending—and do they actually land with the intended audiences? We make visible whether external perception matches internal intention.

2. Exposing Communication Gaps

SENSUS reveals where communication between brand and consumer breaks down. Which signs, codes or messages are missing their mark? Where do misunderstandings or misinterpretations arise?

3. Cross-Channel Perspective

We examine the brand across all relevant channels—digital, analogue and direct contact—ensuring messages are consistent throughout.

4. Collaborative Approach

Our approach is cooperative: we don't impose solutions, but work together with all relevant stakeholders. By involving everyone, we create shared understanding and broad acceptance of results—driving change processes that are supported by all.

5. Foundation for Development

The outcome is a clear, holistic picture of the status quo. On this basis, strategic decisions can be made and brands developed with purpose—with clarity, commitment and clear direction.